Summary

ZeroBounce is built for deliverability safety. We minimize collection, encrypt sensitive data, and avoid storing raw email content unless required for verification. You control retention settings in your workspace.

What we collect

We store account details, API keys (hashed), verification requests, and result metadata needed to provide verification, analytics, and billing. We do not store plain-text spam traps or sensitive SMTP responses.

• Account profile: name, email, role, and workspace identifiers.
• Operational logs: verification requests, status, and timings.
• Security data: hashed API keys, rate limit counters, and audit events.

How we use data

Data is used to provide verification results, monitor deliverability safety, prevent abuse, and improve system reliability. We do not sell or rent your data.

• Provide verification results and deliverability classification.
• Detect abuse, spam traps, and toxic domains.
• Generate analytics and usage-based billing.

Legal bases

We process data to provide the service (contract), maintain security (legitimate interests), and comply with legal obligations.

Security measures

We use encryption in transit, access controls, and rate limiting. API keys are hashed and never returned after creation.

Retention & deletion

We retain verification results according to your workspace settings and support deletion requests through the dashboard or API.

• Unknown results are free and may be retained for shorter periods.
• GDPR delete endpoints are available for regulated workflows.

Your rights

You may request access, deletion, or correction of personal data. We will verify requests to protect account security.

International transfers

We may process data in regions where our infrastructure providers operate. We use contractual and technical safeguards to protect your data.

Contact

For privacy or data processing questions, contact support@genaxai.com.